Still no phone at home. Tech called my home number instead of my cell phone on Tuesday. As I didn't answer, he closed ticket. The home phone may ring, but it doesn't RING to the house, which is WHY I TOLD THEM TO CALL ME ON MY CELL PHONE.

So I called SBC AGAIN and had to reopen the ticket, thus spending another 30 minutes on the phone. I waited all WEDNESDAY for tech to show up - as in taking day off work because somebody had to be on site.

*sigh*